Mark Saxby
Trained in WebTrends Analytics and VI products.
Role involves
business analysis of reporting requirements and needs for a wide variety of
customers (Clients in Travel, Finance, Retail and Media), assistance in
deploying WebTrends reporting products across a
variety of Web technologies, including Flash, streaming media and
Development of reporting solutions using WebTrends Analytics, Score, Explore and VI products and training of customers.
Trained in Netezza database appliance DBA and usage.
Converted Unix/Oracle scripts to Netezza/Unix scripts for major telecoms client.
Carried out Clickstream analysis POC for ISP.
Returned to WhiteCross as they launched their database as a software-only solution, capable of running on industry standard Blades servers.
Delivered Analysis consultancy and carried out POC and benchmarks, including 23 Billion transaction Parallel Database solution to Telco and New Media prospects and customers.
Carried out analysis of data using SQL, Business Objects (developing simple Universes and reports) and tools such as Excel. Gained exposure to Informatica, Cognos, Sunopsis and other ETL and BI end user tools.
Delivered presentations, attended meetings and produced proposals for potential clients and partners.
Worked as a
Freelance Solutions Architect for O2, between November 2003 and March 2004,
working on the MTCR Data Warehousing and CRM solutions.
In this role I was responsible
for requirements capture, clarification and documentation and overseeing 3rd
party project management, to ensure that designs were meeting requirements.
In this period, I worked as a
Freelance Consultant in a number of part-time roles. These included:
·
Freelance Pre-Sales work for WhiteCross.
·
Analytical CRM analysis for clients
with Web and offline data sources, including integration of data, requirements
gathering, analysis (using SQL and BI tools) and liaison with clients of
Anderson Harvey.
·
Advising small companies on effective
design of websites for business insight.
·
ICT work for local school, including managing
PCs, network, etc and teaching primary school children about Computers.
Involved in initial qualification
and shaping of solutions for Sand’s clients. This included the gathering and
documentation of requirements and processes and the design and proposal of
solutions, primarily for CRM solutions.
Developed outline reports using
Hyperion/Brio and designed solutions using Ab Initio ETL software and the Sand Nucleus database.
Produced whitepapers, presentations
and positioning documents on Clickstream analysis
Architected, designed and
delivered major business intelligence (BI) data warehouse systems to Freeserve
and Cable & Wireless. The system developed for Freeserve won the DM Review
World Class Solution Award for CRM Solution. Each system was worth over
£1,000,000 to WhiteCross.
Carried out
consultancy projects and workshops, focussed on business intelligence,
analytical CRM and data mining for numerous major corporations in
Telecommunications, e-Commerce, Retail and Marketing fields.
Made
business-winning presentations to clients, up to board level, including Freeserve.
Delivered presentations at
conferences and participated in radio and press interviews.
Designed and delivered training
courses, for both WhiteCross and client staff.
Provided support to sales team,
including demonstrations, presentations, assessment of business issues and
identification of alternative technical solutions during customer meetings.
Involved,
throughout cycle, in a number of other sales worth over £250,000.
Developed systems and carried out
analysis for customers using SQL (SQL92), awk, Perl, VB and Unix
shell scripting.
Joined WhiteCross
as a Systems Engineer, transferred to the Consultancy team in 1997 and was
promoted to Senior Consultant in 1998.
Principal
Developer on a Call Logging System. System used
Client/Server model extensively, utilising DECMessageQ technology. Coding in
Pascal and C, with SQL, RDB and other Digital products
Member of
Performance team on a Control Room operations system for an Electricity company
Role involved
extensive performance and capacity testing of RDB databases and conversion of
SQL routines to ANSI compliant standards (being introduced at that time).
Team leader on a number of data
warehousing projects using RDB and SQL.
Co-ordinated work between the team and acted as the design and
technical authority.
Responsible for analysis, design and development of data
warehouse for Effort Tracking and Order Fulfilment.
Analyst, responsible for
designing, specifying and testing changes and additions to a Portfolio
management system.
Coding was carried out in Basic.
Involved in development, and pan-European support, of data
warehouses and business reporting systems, using RDB, SQL, Pascal, DCL,
Datatrieve and Basic, plus Digital layered products such as RMS, CMS, CDD, etc.
Developer on Management system for Research Establishments.
Coding was in Basic and covered elements such as Accounts receivable and
payable, general ledger, fixed asset management and management reporting.
Responsible
for facilities managing an EPOS system for a chain of DIY stores.
Carried out
requirements analysis exercises with clients and designed and managed
development of new modules/functionality.
Undertook
Project Management training (1 week residential course)
Recruited as
Analyst/Programmer and promoted to Team Leader, 1987
Responsible
for running computer systems which controlled sales, manufacturing, accounting
and other business areas. All software was developed
in-house.
Carried out analysis, design, coding and implementation of a Quotation system for telesales team.
Recruited as
Programmer and promoted to Analyst/Programmer, 1984
Carried
out analysis, design, coding, delivery and training for bespoke systems for a
number of small businesses in the Hampshire/Dorset area, including billing
system for a taxi firm and a production system for a headboard manufacturer.
Provided on-site technical support for a number of clients, including bakers and engineering companies.
Developed
software in Basic and Bristol Software Factory’s early 3 GL product.
Recruited as Trainee
Programmer and promoted to Junior, 1981
Training:
Professional training courses
successfully completed in Netezza Data Appliance DB
Admin, Advanced Consulting, Data Warehousing, Project Management, Unix Tools
and utilities (eg Perl, Awk,
etc), Perl Programming and C++ Programming.
Education:
City &
Guilds IT qualification
9 ‘O’ levels
